1. Introduction
Rims Events & Party Rentals ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

2. Information We Collect
We may collect the following types of personal information:

• Contact details (name, email address, phone number)
• Billing and payment information
• Event details and preferences
• Communication records
• Technical data (IP address, browser type, and operating system)

3. How We Use Your Information
We use your information to:

• Provide and manage our rental services
• Process payments and invoices
• Respond to inquiries and provide customer support
• Personalise your experience with us
• Improve our website and services
• Comply with legal obligations

4. Sharing Your Information
We do not sell or share your personal data with third parties for marketing purposes. However, we may share your information with trusted partners, service providers, or legal authorities where required by law.

5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

6. Your Rights
You have the right to:

• Access the personal information we hold about you
• Request corrections to any inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent at any time

To exercise your rights, please contact us using the details below.

7. Security
We implement appropriate technical and organisational measures to safeguard your data against loss, theft, and unauthorized access.

8. Cookies
Our website uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings.

9. Updates to This Policy
We may update this policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

10. Contact Us
If you have any questions or concerns about this privacy policy, please contact us at:

Rims Events & Party Rentals Ltd
Email: [email protected]