(Glassware, Dinnerware & Cutlery Rentals)

At Rims Events & Party Rentals, we take pride in providing clean, hygienic, and event-ready tableware. To ensure smooth service and maintain the quality of our rentals, please review our cleaning and return guidelines below.

✅ What We Provide

All glassware, dinnerware, and cutlery are thoroughly cleaned, sanitized, and securely packed before delivery. Every item is ready for immediate use at your event.

🧽 Post-Event Cleaning Options

Option 1: Return Unwashed (We clean it for you)

• Simply empty liquids and scrape off all food debris.
• No need to wash – we’ll handle the cleaning and sanitization in our facility.
• A cleaning fee may apply, which will be outlined in your quote or invoice.

Option 2: Return Clean (Save on cleaning fees)

• Wash all items with hot, soapy water.
• Ensure items are free from food, grease, and residue.
• Thoroughly dry before repacking to prevent moisture damage.

❌ Important Notes

• Do not use abrasive cleaners or sponges on any items – this can cause scratches and damage.
• Broken, chipped, or missing items will be charged at full replacement cost.
• Items returned with excessive residue or improperly packed may incur additional cleaning or handling fees.

📦 Repacking Instructions

• Please repack all items in the original crates or boxes provided.
• Ensure all items are dry and securely packed to prevent damage during return transport.
• Glassware should be returned upright and cutlery sorted where possible.

💬 Need Assistance?

Want us to take care of all cleaning? Add our Full Cleaning / Washing up Service to your booking.
Have questions? Feel free to contact us – we’re here to help!